Tackling Poor Health Literacy
What will participants learn?
Health literacy training equips staff with the skills to:
- Understand how low health literacy affects health inequalities
- Recognise how poor health literacy can impact a patient's care
- Identify barriers that prevent patients from understanding information
- Apply clear communication techniques to support patient decisions
- Use strategies that increase comprehension of health information
- Support patient empowerment through improved information sharing
Who is it for?
This workforce training is designed for professionals who support the public with illness, injury, or lifestyle behaviour change. It is relevant to doctors, nurses, health educators, social workers, receptionists, volunteers, and others working in health or care settings where clear health communication and comprehension is essential.
What does the course include?
- An overview of the impact of low health literacy
- Tools to improve written and verbal communication in healthcare
- Practical strategies to ensure patient understanding
- Case studies showing applied health communications improvements
- A chance to review participants' own materials
- Training exercises to practice techniques in a safe environment
- A reference sheet of key techniques for use during consultations
Book onto this course
Use the form below to book onto one of our training sessions (the costs listed are inclusive of VAT). For group booking discounts, or to discuss the delivery of a specific course to your team, please get in touch.
Invest your remaining annual budget in workforce training
Empower your team with a year-end training package!
If your organisation is looking for a meaningful way to spend surplus budget, SMG Learning's training provides lasting value by equipping your teams with practical skills that benefit the communities you work with! We provide:
- Content tailored to you: every programme is designed around your organisation's specific needs and priorities
- Proven expertise: we have decades of experience as behaviour change practitioners, backed by accreditation
- Results that matter: 95% of participants recommend our training to colleagues
- Flexible delivery: online or in-person, full-day or half-day options are available to suit your schedule
- Book now, train later options: you can secure your place and arrange delivery up to six months ahead
- Full support: we can handle booking administration, communications, and evaluation so you don't have to
Call us on 0141 387 7294 or get in touch via our contact form.
Why choose our training?
To maximise training value and effectiveness, we offer:
- Content tailored to participant needs through pre-engagement with client teams
- Evidence-based approaches like Making Every Contact Count (MECC) and Motivational Interviewing (MI)
- Interactive learning, including simulations and real-world skills practice
- Follow-up support to help staff implement their new skills
- Continuous refinement of our courses through evaluation and participant feedback